Shipping policy
Shipping Policy
Effective Date: July 7, 2026
At MyLittleTeaCup Petique, we strive to provide a safe, smooth, and transparent experience for both our puppies and boutique products. Please review our shipping policy before placing your order.
Puppy Pickup & Delivery
The health, safety, and well-being of our puppies are our highest priority.
Local Pickup
Customers are welcome to schedule an appointment to pick up their puppy after full payment has been received and the puppy is old enough and approved to leave for its new home.
Personal Delivery
Personal delivery may be available depending on your location. Delivery fees vary based on distance and will be discussed before your reservation is finalized.
Flight Nanny Service
For customers outside our local service area, we may offer a professional Flight Nanny service. Your puppy travels safely in the cabin with a dedicated flight companion and is personally delivered to you at your nearest major airport.
Flight Nanny services are subject to availability, weather conditions, airline schedules, and additional fees.
Ground Transportation
Professional ground transportation may also be available in select locations. Transportation arrangements are made with experienced pet transport professionals who prioritize your puppy's safety and comfort.
Puppy Shipping Schedule
Puppies are only released when they meet our health, age, and weight requirements and have been cleared for travel. Shipping dates are coordinated with each family after veterinary approval.
Boutique Merchandise Shipping
We proudly ship boutique products throughout the United States.
Processing Time
Orders are generally processed within 1–3 business days after payment has been received.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods
Shipping carriers may include USPS, UPS, FedEx, or other trusted delivery partners.
Shipping options and estimated delivery times are displayed during checkout.
Shipping Rates
Shipping charges are calculated during checkout based on package size, weight, destination, and selected shipping method.
Order Tracking
Once your merchandise has shipped, you will receive an email containing your tracking information.
Damaged or Lost Packages
If your merchandise arrives damaged or appears to have been lost during transit, please contact us within 48 hours of delivery so we can assist you in resolving the issue.
Photographs of damaged packages or products may be requested.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
MyLittleTeaCup Petique is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Weather & Travel Delays
The safety of our puppies always comes first.
Puppy transportation may be delayed due to weather, airline restrictions, veterinary recommendations, or other circumstances beyond our control. We will communicate any necessary schedule changes as quickly as possible.
Questions
If you have any questions regarding puppy transportation or merchandise shipping, please contact MyLittleTeaCup Petique before placing your order. We are happy to help you choose the safest and most convenient option.